To ensure a safe and appropriate treatment Registered Massage Therapists (RMT) must collect specific personal information. This information is be collected, maintained safely and only disclosed with your written consent. Your rights regarding your personal information will be detailed below:
WHAT IS PERSONAL INFORMATION?
Personal information is any information relating to an identifiable person.
Personal information includes information that relates to:
WHO CAN SEE YOUR HEALTH INFORMATION?
The collection, maintenance and use of your personal information will only be done by Ann Oaks, RMT. Other agencies or companies may need to see part of your health care information, such as your insurance company. However, your information cannot be shared without your written permission.
WHEN YOUR CONSENT IS NOT REQUIRED
As a Registered Massage Therapist, I may be required to use and/or give out some of your personal health information without consent in the following situations:
MARKETING AND PERSONAL INFORMATION
Your personal information will never be provided to anyone for marketing purposes.
We understand the importance of protecting your personal information. For that reason, we have taken the following steps:
RETENTION OF PERSONAL INFORMATION
RMTs are required to retain personal information for some time to ensure that we can answer any question you may have about the services provided and for our own accountability to The College of Massage Therapist of Ontario (CMTO), our regulatory body. Client files are retained for 10 years after last contact (or 10 years after turning 18), as required by the CMTO. We destroy paper files containing personal information by shredding. We destroy electronic information by deleting it and, when the hardware is discarded, physically destroying the hard drive.
VIEWING YOUR PERSONAL INFORMATION
With only a few exceptions, you have the right to see what personal information we hold about you. If you would like a copy of your personal information, please make your request in writing. I will respond to your request as soon as possible within 30 days.
IF THERE IS A PRIVACY BREACH
While we will take precautions to avoid any breach of your privacy, if there is a loss, theft or unauthorized access of your personal health information we will notify you. Upon learning of a possible or known breach, we will take the following steps:
We will contain the breach to the best of our ability, including by taking the following steps if applicable.
We will investigate and remediate the problem, by:
You may reach out to Ann Oaks, RMT if you have any questions, or you may reach out to the Privacy Commissioner of Ontario. This must be done within one year of the matter for which you have a complaint.
Ann Oaks, RMT
Information and Privacy Commissioner/Ontario
2 Bloor Street East, Suite 1400
Toronto, Ontario M4W 1A8
Telephone: 416 326 3333
or 1 800 387 0073
Facsimile: 416 325 9195
TTY: 416 325 7539
Email address: email@example.com
Ann Oaks Registered Massage Therapy has MOVED!
159 Belmont Avenue, Waterloo
Street parking available on opposite side of street and/or in the drive.